New look, same great people.

We’re excited to announce that we’ve
changed our name and look from DS Plumbing
to Dependable Service Plumbing.


What you should know about dispatching service to your home or business.

  • Technology, processes, and systems, help us organize workflow for our customers
  • Our dispatch team uses a time-stamped schedule that changes colors as the technician’s progress through their jobs each day.
  • Dispatchers use GPS tracking to monitor the progress of techs and update customers as needed about arrival times.
  • Dispatchers are always as good as the information they receive! Please be sure to tell dispatchers things like:
    • Physical address of the call
    • Who is the property management contact?
    • Are there any special instructions for access to the work site (gates, codes, etc.)
    • Do you need a confirmation call from the technician upon completion?
  • Our dispatchers answer the phones “live” 7 days a week from 8am-5pm. At night, a call service takes messages, and a member of our staff returns emergency phone calls personally within 10 minutes.

“We are truly grateful for everyone’s quick response to our flood in the main building here at St. Cyprian Church. The workers were tremendous in their search-and-find techniques to locate our buried sewer main line. The clean out was a difficult and tedious job but they stayed with it for hours. On Friday, business was as usual here and it would not have been if your company had not come out to the rescue. I’m sure the parishioners are happy to know that the bathrooms are available and that our problem has been eliminated. Be assured that your kindness and efficiency are appreciated. We are also grateful that you recognize our financial limitations. May our gracious God bless you all for your care.” –-St. Cyprian Staff